Helpnest.app
AI customer support

An AI support agent trained on your data

Build a chatbot that answers your customers instantly — from your website, help docs and files — and hands off to your team when it matters.

Build your chatbot freeLog in

Train on your content

Point it at your website, upload PDFs and docs, or paste FAQs. Helpnest crawls, chunks and indexes everything in minutes.

Answers grounded in your data

Hybrid keyword + semantic search finds the right passages, and the bot cites its sources instead of making things up.

One-line install

Paste a single script tag and a chat bubble appears on every page of your site, styled with your brand colour.

Seamless human handoff

When the bot can't help, or the customer asks for a person, the conversation lands in your inbox for a teammate to pick up.

Choose your model

Run on Claude or OpenAI, set globally or per bot. Swap providers without touching your knowledge base.

Multiple bots

Separate bots for support, sales or each product, each with its own knowledge, tone and instructions.

Live in three steps

  1. 1

    Create a bot and add your website, docs or files

  2. 2

    Test it in the playground and tune its instructions

  3. 3

    Paste one script tag on your site