Get an AI support agent trained on your website and docs, before you hire a support team. Eligible startups get 3 months free, and up to 6 months through accelerator partners.
Each offer is a full paid plan with every model, the shared inbox, self-learning and revenue attribution. When it ends, keep it at the regular price or move to Free.
Bootstrapped and pre-seed founders. For founders answering every customer question themselves.
Startups with active customers. For teams with real support volume and more than one product.
Startups from partner accelerators, incubators and funds. For companies referred by an accelerator, incubator or VC partner.
AI credits are not a count of replies. Each AI reply uses 1, 5 or 20 credits depending on the model you choose, and replies from your team are always free.
A free plan only helps if the agent gives good answers. We help you get there, from your first sources to your first real customer conversations.
Before you go live, we check your knowledge sources and first answers with you. Included for every pilot startup.
Bring your FAQs, help docs and saved replies into Helpnest with our guidance.
Apply with a work email. Nothing is charged during your free period.
We email you two weeks before your free access ends, so nothing changes by surprise.
Tell us about your company, your stage and what customers ask you most.
We review every application by hand and usually reply within a few business days.
Sign up with the email you applied with. Your plan is already active, with no card needed.
Accelerator Partner applicants also need a referral from a partner accelerator, incubator or fund. We may ask a partner to confirm.
Yes. Approved startups skip the waitlist. Sign up with the email you applied with and your plan is applied automatically.
We email you two weeks before. To keep your plan, subscribe at the regular price: $5/month for Startups or $20/month for Growth. If you don't, your account moves to the Free plan. Your agents, knowledge and conversations stay in place.
You get the same monthly AI credits as the paid plan. Each AI reply uses 1, 5 or 20 credits depending on the model you pick, so the number of replies depends on your model choice. Replies from your team are always free. Credits reset monthly and don't roll over.
Choose Founder Launch if you're answering customers yourself, and Startup Growth if you already have regular support volume or several products. If an accelerator, incubator or fund referred you, choose Accelerator Partner and tell us which one. We may suggest a different offer when we review.
This is a 50-company pilot. A small group lets us review every launch personally. We'll open more spots once the pilot is running smoothly.
Yes. Email hello@helpnest.app and we'll set up a referral link for your portfolio companies.
Tell us a little about your company. We review every application by hand and usually reply within a few business days.
